The Comfort Stretch and Panic Zone Model

The Comfort Stretch and Panic Zone Model is simple, easy to use and recognises how can understand oneself or others and why reactions in different situations are so varied. It takes into account how we are continually changing – how we are dynamic systems – so what is ‘in’ a zone today might be in[...]

By RicHayden | April 18th, 2020 | Comments Off

Is keeping your own perspective damaging your team performance?

One of my favourite topics to discuss on any training course, whether that be on management development, leadership development, team development or sales development training courses is Perspective. It is a favourite topic because, firstly when people understand how it works it can have so[...]

By RicHayden | May 10th, 2019 | Comments Off

I can do it quicker… and it is ruining my work life!

It is true that no one knows how to complete a task in your department like you do. You have worked hard all of your career to become a manager and built your team up around you to be successful. You, the manager, understand all of the component parts that come together to get things done. You[...]

By RicHayden | April 16th, 2019 | Comments Off

Why is it so important to develop workplace trust?

When managing issues around employee engagement, productivity or performance in any business; creating a sense of trust is one of the key factors to consider. Trust is the foundation of all relationships and interactions; it is just as important in professional relationships as it is in[...]

By RicHayden | November 6th, 2018 | Comments Off

Superhero Powers and Leadership Development

“What would be your Superhero power?” This is the question posed to me on a recent management development programme. At lunch time we had got to talking about the most recent Avengers movie, which had all the Superheroes, all the powers. We all stepped in to the superhero world together and[...]

By RicHayden | August 29th, 2018 | Comments Off

Performance, What does good look like? Do you really know?

Organisations the world over are only as good as the team of people working within that business. The success of the business is driven by the performance everyone. Ultimately the managers that drive that performance are responsible. However, many of the conversations I have with managers on[...]

By RicHayden | August 7th, 2018 | Comments Off

Developing Emotional Intelligence – Part 15 – Optimism

This blog is the last in a series of blogs exploring Emotional Intelligence. Looking at ways to be able to develop and enhance our own perceived levels of Emotional Intelligence. I say it is the last but it is such a great subject that there will be more. What is Emotional Intelligence? To[...]

By RicHayden | April 9th, 2018 | Comments Off