You assign a task and when the deadline approaches, you don’t get anything ready. You ask to present the ongoing project but when its time, the presentation is all screwed up. You leave the office giving instructions to your team members but when you return expecting them to put forward the[...]
The Happiness Effect
Insights Discovery Colour Wheel
passion and belief, the driving force behind successful business
Several years ago I read a book called How to be Brilliant by Michael Heppel, it was fantastic. I was working on quite a big customer service change project at the time and it totally changed my view on what we needed to do. Well not totally changed my view but we did take on board a lot of the[...]
Employee Engagement and Emotional Intelligence
